Professional Resume

I have been working with automation for years. While I started with VBScript and even a bit of ksh, csh etc. PowerShell is where I have the most experience. In the last few years, I have worked with Bash and most recently Python in a full DevOps environment. In System Administration my background includes team leader and trainer, manager and individual contributor. I have been the guy you wake up at 2:00 AM to troubleshoot and solve a crisis, but more importantly, I have been the guy who thinks proactively to implement solutions that prevent the crisis in the first place. System Administration without automation is no longer sufficient, however. I bring a lot of depth of knowledge with me, particularly in Windows. I also bring with me direct experience in open-source DevOps, with up-to-date skills in CentOS/Ubuntu Linux, PowerShell, Bash, Git, Chef, Azure, VMWare, Hyper-V, Vagrant, Virtual Box, Docker, Python, REST API and Agile.

Provide tier 3 Windows OS and Application Administration for deployment of a highly customized application with a major client. Measure and improve uptime, solve issues - pass issues to the development team when the only fix is to recode.

• Deploy new code and configuration changes into PPE and Production environments worldwide. Validate and augment instructions, incorporate efficiencies into this process by dividing up tasks and develop automation
• Build PowerShell modules to support automation tasks with rapid deployment including monitoring and common mitigation tasks
• Construct PowerShell based monitoring web page for early detection of system issues utilized by 5 X 24 support team
• Write PowerShell and SQL scripts to automate migrations/deployments/mitigations
• 2 years migrating system into Azure. Projects included
• Authentication to AAD/SAML/MFA
• Migration of OnPrem servers to Azure VMs
• Migration of Email from SMTP to EWS with secrets and tokens in Key Vault
• Implementation of Log Analytics

Automate everything in Expedia's data center and AWS operations. Agile environment.

• Technologies: AWS, Stackstorm, Vagrant, Virtual Box, Docker, Python, CentOS Linux, Chef, REST API, Jenkins
• Remediated security violations in AWS while learning company policies
• Updated "infrastructure as code" in Python to update Docker containers via CI/CD pipeline
• Upgraded/Patched servers using Infrastructure as Code methodologies

Take responsibility for Deployment Lab and help bring the organization to a DevOps mentality.

• Modified and fixed Jenkins/Perforce/GitHub/PowerShell nightly CI/CD build and deployment of QA environment. This increased the reliability by 400% and saved 1-2 hours per day of manual remediation.
• Re-wrote PowerShell, bash and ksh scripts as needed to meet changing environment requirements. Used monitoring outputs and watched email announcements to proactively identify potential changes and problems. Prevented multiple service interruptions in this manner.
• Built a service based PowerShell/HTML monitoring solution to watch critical aspects of the lab servers. The web page output was consumed by other groups as they became aware of its existence.
• Implemented some minor Chef remediation cookbooks as I worked to increase the Chef knowledge base and utilization within my work-group.

Operated external Microsoft AD/DNS domains, included gaming/XBOX

• Ensured High Availability with MS SQL versions 2008, 2012 and 2014 utilizing mirroring, log shipping, Windows Cluster Server and Availability Groups. Created and corrected several procedures to increase up time during routine maintenance.
• Administered 9 inter-related 2008/2012 Active Directory and DNS domains.
• Increased completeness and quality of patching process by 20%. Precisely defined server inventory, eliminated unnecessary effort, fixed and updated the documentation for broken processes.

Learned new methodologies of job hunting after 18 years continuous employment.

• Studied for and passed the Implementing Microsoft Azure Infrastructure Solutions exam 70-533
• Built my own Azure Cloud student lab including a new Server 2012 domain and load balanced IIS web servers using both the Portals and PowerShell scripts.
• Published my own website in Azure to house my resume and showcase other technical achievements
• Built an AWS Lambda Function in Python to publish mountain weather forecast data to my website
• Built a REST API in AWS as a contact me page on my website
• Published a second, partner website on Azure

Managed an enterprise scale, outsourced IT environment of 150-200 shared SQL servers with 6,000-10,000 OLTP and Data Warehouse databases, many in High Availability clusters

• Increased server utilization to support 40% more databases on the same number of servers, providing savings in licensing and per server administration costs upwards of $6 million annually.
• Implemented and documented a new semi-automated server validation procedure using PowerShell scripting that reduced required reworks from 90% to less than 50%.

Managed, merged and decommissioned parts of the Alteon computing environment subsequent to Boeing absorbing the subsidiary into the main company.

• Recognized for migrating email systems into Boeing in under 6 months, eliminating 8 servers in 4 locations.
• Collaborated in the design, configuration, planning, testing and documentation of a disaster recovery plan to move application services from Seattle data center to Miami disaster recovery site hardware when the Seattle data center was threatened by flood.

Managed a team of 8 System Administrators in multiple locations running Windows and UNIX systems with 150 production servers in 16 locations on 4 continents.

• Leveraged automation capabilities to install full suite of servers and workstations in Singapore within 9 days
• Successfully managed a project to add encrypted Exchange email capabilities within Alteon using Microsoft PKI technologies. The project was expanded to allow easy encrypted email exchange with Boeing employees by working with the security teams at both companies to open access to each company's Active Directory.
• Automated tablet OS Installation using VBScript, RIS and SMS to make possible a new format of Computer Based Training for student instruction on 787 flight and operations, meeting the customer requirement for fast reset of classroom resources.

Administered Microsoft servers, starting with 2 and ending with 200 servers in multiple global locations, including Active Directory, SQL and Exchange. Developed services architecture of the new organization.

• Migrated Computer-Based Training Center from six legacy UNIX/Novell servers to two Windows NT servers resulting in faster, more dependable, secure and inexpensive service delivery allowing for system administration manpower to be cut by 50% while reducing trouble calls by 50%.
• Led the system upgrade to Windows 2000 and Exchange 2000 prior to the sudden dissolution of the company's joint ownership that created a new enterprise with a new corporate name and a corresponding domain name change. Built a new domain, wrote scripts, and successfully migrated data from all global resources in a single weekend with little interruption in service.